Revised opening hours for Douglas Town Hall’s Housing and Cashiers’ counter are to be introduced.
On Fridays, with effect from Friday February 1 2019, the counter will be open from 9.30am to 2.30pm.
Monday to Thursday opening hours - 11am to 2.30pm – will remain unchanged.
The change follows monitoring of Friday operating hours - currently 11am to 4pm - and is being introduced to better respond to levels of customer demand.
In addition to the counter service, payments can be made online.
Customers wishing to pay by direct debit can obtain a form from the counter or download one here.
For customers without internet access public computers are available at the Henry Bloom Noble Library in Duke Street, Douglas.
Debit card payments can also be made by phone between 9am and 4pm Monday to Friday by calling the Finance Department on 696344.
Housing officers are available to meet with social housing tenants outside of the revised hours by telephoning the Council’s housing office on 696435 to make an appointment.
