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Car Parks

Shaw's Brow car park Shaw's Brow car park


The Council operates and owns two car parks in the Borough: Shaw's Brow Car Park and the Bottleneck. Contract spaces are available in Shaw's Brow, please call the Town Hall to check availability on 696300.



The Council has installed a new ticketless system in Shaw's Brow Car Park and the Bottleneck Car Park.  The new system provides a wider range of payment options increasing convenience for customers.  Please see the information below, which explains how the new system works.


 DBC Glide Parking SS A5 Advance Leaflet HI



SHAW’S BROW and BOTTLENECK CAR PARKS: Fees from April 1, 2020
First Hour £2.20
Up to two hours £2.90
Up to three hours £4.00
Up to four hours £4.30
Up to five hours £4.50
Up to six hours £4.70
Up to seven hours £5.80
Up to eight hours £6.30
Up to nine hours £6.50
Up to 10 hours £6.80
Over 10 hours £6.90
Off-Peak periods (18:00 - 08:00) 90p per hour, with a maximum charge of £2.70
Sundays  £2.00
Additional charge £100 (Reduced to £50 if paid within 14 days)


Contract spaces

Contract spaces may be available at the Shaw's Brow car park. Please call 696301 for details or to apply for a space. 


Frequently Asked Questions


Are contract spaces available?


Spaces are available at Shaw's Brow car park. Contact the Town Hall on 696300 for further information or visit


Can I buy prepayment cards for parking?


Not any more, however you can register your car's registration number and purchase credit for use with that vehicle. In addition to helping you to manage your parking budget, this option has the added benefit that you will not have to visit a paystation whenever you park. The fee will automatically be deducted from your account everytime you leave the car park. Once registered you can top up your account at the paystation. Please visit the Finance Department in the Town Hall to register. If you have one of our old prepayment cards the unspent credit can be transferred to a new credit account. Credit works in both Shaw's Brow and the Bottleneck. 


I have a prepayment card with credit on it, can I transfer my credit to use with the new ticketless car park system?


Yes, please visit the Finance Department in the Town Hall and the cashiers will be pleased to transfer your unspent credit to a new credit account.


I have a UK registered vehicle.  Will the new system recognise my registration number?


Yes, the system will recognise any number plate as long as it is clean and uses a regulation font and size.


I have a Windows phone, can I download the Glide app to it?


Unfortunately not. The app is currently only available for Android and IOS devices.


How do I contact the Council if I have a problem in one of the car parks?


In Shaw's Brow or the Bottleneck you can use the intercoms. Alternatively you can call 696300.


Can I register more than one vehicle under a contract in Shaw's Brow?


Yes, however each contract is assigned a 'privilege limit' equal to the number of spaces reserved under the contract. If all reserved spaces are full, any other vehicles registered under the contract will be required to park on the public levels (if spaces are available) and will incur the standard public tariff. Contract Holders can set up a credit account to pay charges incurred. If you would like to do so, please contact us.


Are there public toilets available in the car parks?


In Shaw's Brow they are in the stair and lift lobby on Level 1 opposite the entrance from Barrack Street. At the Bottleneck there are toilets in the adjacent building by the kiosk or in the Sea Terminal. 


I am registered disabled, I've heard it's possible to receive an extra hour for free.  Is this true?


In Shaw's Brow and the Bottleneck you can register at the Town Hall to receive an additional free hour.  Please bring along your blue badge when you register.

Last modified on Friday, 14 August 2020 10:25