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Car Parks

Shaw's Brow car park Shaw's Brow car park

The Council operates four car parks in the borough: Shaw's Brow and the Bottleneck, which are owned by the Council, and Chester Street and Drumgold Street, the latter two, which are pay and display, owned by the Department of Infrastructure but operated and managed by the Council.

 

 

 

 

 

 

 

 

Shaw's Brow and the Bottleneck car parks.

These operate on a barrier system.  Parking is charged at the end of your stay and several payment options are available (cash and credit/debit card). Pre-paid cards are the most convenient way to pay removing the need for the customer to visit the pay system on every visit, top-ups can be done over the phone and at the pay machine.

 

  

SHAW’S BROW and BOTTLENECK CAR PARKS:
TimePrice
First Hour £1.80
Up to two hours £2.40
Up to six hours £3.50
Up to seven hours £5.10
Up to 12 hours £5.80
Off-Peak periods (18:00 - 08:00) 50p per hour, with a maximum charge of £2.00
Sundays and Bank Holidays Free
Excess charge £100 (Reduced to £50 if paid within 14 days)

 

How to pay

Parking is charged at the end of your stay and several payment options are available (cash and credit/debit card). Pre-paid cards are the most convenient way to pay removing the need for the customer to visit the pay system on every visit, top-ups can be done over the phone and at the pay machine.

Pre-paid cards

Prepayment cards can be obtained from the Finance department at the Town Hall in the denominations of £25, £50 and £100. They can be used at both of the Council's car parks and need to be shown to the readers at the entry and exit barriers to gain access.  Pre-paid cards can be topped up over the phone and at the Shaws Brow car park pay machines.

Contract spaces

Contract spaces may be available at the Shaw's Brow car park. Contract holders are issued one card per space. Contact the Town Hall for further information. Contact details on the right of page.

Operation Overview

When entering any of the car parks, you should either take a ticket or swipe your contract card.

 

Before exiting the car park, daily users will need to put their ticket into the paystation machine. That will display the amount due and once it is paid, by cash, credit card or debit card, it will validate and return the ticket. The user can then drive to the exit barrier, insert the ticket, and drive out.  There is no payment facility at the exit barrier; all payments must be made at a paystation.

 

Paystations are sited at strategic points in each of the car parks, and are clearly signed. They accept payment in cash (by note and/or coins and give change where applicable) and by debit and credit cards. When a ticket is presented the paystation calculates and charges the lowest applicable tariff. A receipt will be issued for all credit card transactions and for all other transactions, the issue of a receipt will be optional.

 

Assistance is available via the intercom at each paystation and barrier machine. Users pressing the 'Assistance' button will automatically be connected to the Town Hall during working hours (08:45 to 17:15 Monday to Friday) and to a standby officer at other times.

 

Maximum stay in Shaw's Brow = 24 hours.

 

Maximum stay in Bottleneck car park = 120 hours.

 

Drumgold Street and Chester Street car parks.

 

Drumgold Street and Chester Street car parks are pay and display operated and correct change is required. Drumgold Street pay stations accept card payments.

 

 

DRUMGOLD STREET CAR PARK (Seven days a week including bank holidays)
TimePrice
Up to one hour £1.80
Up to two hours £2.40
Up to three hours £3.50
Excess charge £100 reduced to £50 if paid within 14 days

 

 

CHESTER STREET CAR PARK (Monday to Friday)
TimePrice
Up to one hour £1.80
Up to two hours £2.40
Up to six hours £3.50
Up to seven hours £5.10
Over seven and up to 10 hours £5.10
After 3pm Free
Excess charge £100 reduced to £50 if paid within 14 days

 

CHESTER STREET CAR PARK (Saturday)
TimePrice
All day Saturday £2.00
Excess charge £100 reduced to £50 if paid within 14 days

 

 

Parking in Chester Street is free on Sundays, bank holidays and between 18:00 and 08:00.

 

Maximum stay in Chester Street car park = 24 hours.

 

Maximum stay in Drumgold Street car park = 3 hours.

 

(All fees inclusive of VAT).

 

 


Frequently Asked Questions

Are contract spaces available?

Yes. Spaces are only available at the Shaw's Brow car park. Contract holders are issued one card per space. Contact the Town Hall for further information (details on the right)

 

Can I buy prepayment cards for parking?

Yes, prepayment cards can be obtained from the Finance department at the Town Hall in the denominations of £25, £50 and £100. They can be used at both of the Council's car parks and need to be shown to the readers at the entry and exit barriers to gain access.

 

I have lost/damaged my ticket. What do I do?

When a daily user loses a ticket, or it becomes damaged, assistance may be subject to a “lost ticket” charge and the user will be advised when they call about when, where and how to make payment. Name, contact details and vehicle registration number will be required.

 

I have lost my prepayment/contract card. What do I do?

When a user loses a card (prepayment, contract, etc.) a replacement may be issued subject to a £5.00 charge. The user must notify the Town Hall (Details on the right) of the serial number of the lost card which will then be disabled to prevent misuse.

 

Last modified on Wednesday, 22 February 2017 10:31

Contact Details

  • All car park enquiries 01624 696300