Douglas City Council provides services for domestic, commercial and bulk refuse collection as a function of the Environment and Regeneration department.

 

 

 

 

 

 

 

 

 

 

 

 

 

  

Christmas Day Collections 2024 and New Years Day 2025

 

Please note that for those homes where refuse collection would be Wednesday 25 December, the refuse collection has been moved to Saturday 28 December: so please place your wheelie bin out for collection on Friday 27 December.

 

 For the following Wednesday 1 January 2025, New Years Day, this refuse collection will be done on Saturday 4 January 2025. Again, please place your wheelie bin out for collection on Friday 3 January 2025. 

 

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Green Garden Bin Collection - Update to end of service for 2024

 

The garden waste collection service for 2024 will stop at the end of November 2024.

 

Note that we aim to re-commence the garden service collections from February 2025.

 

A quick reminder of what we can accept:

 

Grass & hedge cuttings, leaves, bark, tree pruning, twigs and small branches (up to 5 cm) bedding from herbivore pets (e.g. rabbits) cut flowers, plants and weeds (but not invasive non-native species).

 

We cannot accept:

 

Any household waste, paper/card, raw/cooked food, plastic bags and any cat or dog waste.

 

Note that for anyone who is still waiting for a new garden bin or if you wish to take up the service, please contact the Waste Team on 696445 or email:  recycling@douglas.gov.im 

 

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Please find below Domestic Refuse Collection Information for your home for 2024.

 

Week 1 - these collections began week starting Monday 1st January and then every other week after - so next collection would begin from Monday 15 January and so on. 

 

Week 2  - these collections began week starting Monday 8 January and then every other week after - so next collection would begin from Monday 22 January and so on.

 

Your collection day is the same day as it was last year.

 

Please leave your wheelie bin out for collection either on the night before or before 6.00 am on your usual day of collection.  

 

Click here to download the 2024 Collection Calendar

 

 

Domestic refuse collection

 

Please ensure wheeled bins (with lids closed) are positioned at the curtilage of the property before 6am on day of collection.

 

Unacceptable waste for wheeled bin collection includes:

 

• Building waste (e.g. bricks, rubble, timber, paint tins);

 

• Hazardous waste (e.g. syringes and certain types of clinical waste);

 

• Side waste (e.g. refuse bags placed alongside bin).

 

For information about what qualifies as domestic waste, please see 'Contact Details' opposite.

 

Commercial refuse collection

 

A comprehensive commercial refuse collection service is offered at competitive rates.

 

The service at a glance:

 

• Waste collection charged by weight;

 

• Refuse bins weighed at source;

 

• Weighing equipment conforms to Manx weights and measures regulations and subject to regular calibration checks;

 

• Larger bins available;

 

• Additional bins available for purchase;

 

• Multiple collection service available.

 

• Full audit trail can be provided.

 

    

Make sure that your wheelie bin is out ready for collection on the night before.

 

 

 

Bulk waste collection

 

A domestic and commercial bulk waste collection service is provided for waste items that cannot be accommodated in wheeled bins or taken by the householder to the civic amenity site.

 

Acceptable bulk waste examples:

 

• Large furniture items;

 

• Televisions;

 

• Refrigerators and freezers.

 

Unacceptable bulk waste examples

 

• Chairs / sofa's with reclining foot rests

 

• Bed setee's with pull out section for mattress

 

• Loose garden waste;

 

• Building waste.

 

All bulk waste collections, domestic and commercial, attract a charge.

 

All bulk waste items will be inspected, cost-assessed and invoiced by a waste management official.

 

All bulk waste collections are undertaken on a pre-payment basis only.

 

 

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Frequently Asked Questions

What should I do with bulky/excess domestic waste?

Excess/bulkier items should be taken to the Eastern Civic Amenity site at it's new location at Middle Park Industrial Estate, off Kewaigue Hill  IM4 1JL.

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Can domestic customers buy lockable bins?

Yes, there is a charge of £48.80, the lock is fitted to your existing bin and two keys are provided. There will be an additional charge if the keys are lost. please see 'Contact Details' opposite.

 

Where can I find information about collection times?

For collection schedules please see 'Contact Details' opposite.