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Refuse Collections

Douglas Borough Council provides services for domestic, commercial and bulk refuse collection as a function of the Environment and Regeneration department.


















Coronation Bank Holiday  - Monday 8 May - Refuse & Green Bin Collections


Please note that for Monday 8 May - this will be a normal collection day for either your waste or green garden bin, depending which one was collected this week.


Your refuse / green bin should be put out last thing Sunday for collection on Monday.


Note that the Eastern Civic Amenity Site will be open Bank Holiday Monday but is on Sunday opening hours 8.00 am to 4.00 pm with last entry 15 minutes before closing.








Refuse Collection Waste Calendars – Week 1 & Week 2 addresses & Garden Bin update
Please find attached the street addresses for Week 1 & Week 2 and a calendar for January and February refuse collections.
With regards to the green garden waste bin collections – for those who have green garden bins – these will be collected the week after your refuse collection.
For example, if your black refuse bin was collected this week (Week 2) next week instead of putting out your black bin, you will put out your green garden bin instead.
Anyone who has previously ordered a green garden waste bin and still hasn’t received it – or - wishes to take part in the garden waste collection service and requires a green bin, please contact the Waste Team on 696445 or e-mail:



 Week 1





 Week 2




Domestic refuse collection


Please ensure wheeled bins (with lids closed) are positioned at the curtilage of the property before 6am on day of collection.


Unacceptable waste for wheeled bin collection includes:


  • Building waste (e.g. bricks, rubble, timber, paint tins);


  • Hazardous waste (e.g. syringes and certain types of clinical waste);


  • Side waste (e.g. refuse bags placed alongside bin).


For information about what qualifies as domestic waste, please see 'Contact Details' opposite.


Commercial refuse collection


A comprehensive commercial refuse collection service is offered at competitive rates.


The service at a glance:


  • Waste collection charged by weight;


  • Refuse bins weighed at source;


  • Weighing equipment conforms to Manx weights and measures regulations and subject to regular calibration checks;


  • Larger bins available;


  • Additional bins available for purchase;


  • Multiple collection service available;


  • Full audit trail can be provided.



Make sure that your wheelie bin is out ready for collection on the night before.




Bulk waste collection


A domestic and commercial bulk waste collection service is provided for waste items that cannot be accommodated in wheeled bins or taken by the householder to the civic amenity site.


Acceptable bulk waste examples:


  • Large furniture items;


  • Televisions;


  • Refrigerators and freezers.


Unacceptable bulk waste examples


  • Chairs / sofa's with reclining foot rests


  • Bed setee's with pull out section for mattress


  • Loose garden waste;


  • Building waste.


All bulk waste collections, domestic and commercial, attract a charge.


All bulk waste items will be inspected, cost-assessed and invoiced by a waste management official.


All bulk waste collections are undertaken on a pre-payment basis only.





Frequently Asked Questions

What should I do with bulky/excess domestic waste?

Excess/bulkier items should be taken to the eastern district civic amenity site.

Can domestic customers buy lockable bins?

Yes, there is a charge of £48.80, the lock is fitted to your existing bin and two keys are provided. There will be an additional charge if the keys are lost. please see 'Contact Details' opposite.

Where can I find information about collection times?

For collection schedules please see 'Contact Details' opposite.








Last modified on Friday, 05 May 2023 14:09
More in this category: « Recycling Waste Services »

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Contact Details

  • Collections Information
    01624 696445